Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. The house always has a mathematical advantage, and there is no guaranteed way to win. Please gamble responsibly and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age or the legal gambling age in your jurisdiction to use online pokie services in New Zealand. We are committed to preventing underage gambling and strictly enforce age verification requirements.
If you are under the legal gambling age, please do not proceed with gambling activities.
Warning Signs of Problem Gambling
Please be aware of these warning signs that may indicate problem gambling:
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activities from family, friends, or partners
- Gambling with money needed for bills, rent, food, or other essential expenses
- Spending more time and money on gambling than intended
- Neglecting work, school, family, or social relationships due to gambling
- Borrowing money or going into debt to gamble
- Feeling anxious, depressed, or stressed when not gambling
- Failed attempts to cut down or stop gambling
- Lying to others about how much you gamble
- Using gambling to escape problems or negative emotions
If you recognize any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
Most reputable online pokie providers offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Betting Limits: Control the maximum stake per spin or bet
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Session Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently block your account to prevent access to gambling services
- Account Closure: Close your account permanently if you wish to stop gambling
Use these tools proactively to maintain control over your gambling activities.
Support Organizations & Helplines
If you need help with problem gambling, please contact these organizations:
New Zealand
- Gambling Helpline (NZ): Free phone counselling service. Call 0800 654 655 or text 8393 (24/7, free and confidential)
- Problem Gambling Foundation: www.pgf.nz
Australia
- Gambling Help Online: www.gamblinghelponline.org.au
United Kingdom
- GamCare: www.gamcare.org.uk
- GamStop (Self-Exclusion Scheme): www.gamstop.co.uk
Canada
- Responsible Gambling Council: www.responsiblegambling.org
United States
- National Council on Problem Gambling: www.ncpgambling.org
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Information and support for problem gambling
If You Need Help
Do not hesitate to reach out. Problem gambling is a serious issue, but recovery is possible. Speaking to someone is a sign of strength, not weakness. Whether you contact a helpline, counsellor, or trusted friend or family member, taking the first step is important.
Remember: You are not alone, and help is available 24/7.